Shields Business Solutions
  • 15-Sep-2017 to 14-Oct-2017 (EST)
  • Moorestown, NJ, USA
  • Full Time

About the Company

Shields Business Solutions, Inc. is an NCR Certified Reseller of NCR ATM's. We provide service and repair to automated teller machines in the North Jersey/New York Metro area.  Our mechanical repair roots spanning five decades has instilled Shields with a heritage of extreme technical proficiency and quality customer service. 

Shields offers highly competitive wages and a generous benefits package including medical, dental, life insurance and a 401k plan. We are seeking responsible individuals who are ready for a challenging position with a growing company. Shields Business Solutions, Inc. is an Equal Opportunity Employer.

 Field Service Technician

The Automated Teller Machine (ATM) Field Service Technician is responsible for responding to service calls at various client locations to troubleshoot and diagnose ATM issues. On the job training, a Company vehicle, and allowances for fuel, tolls, and tool maintenance and service will be provided.

Job Summary

  • Respond to service calls in accordance with established priority guidelines.
  • Demonstrate excellent customer service and care with our clients.
  • Perform hardware repair and maintenance on ATM's in the North Jersey/New York Metro/Philadelphia and surrounding counties.
  • Document and report on issues and problem resolutions.
  • Use Company issued equipment/tools to fix problems such as worn card readers and malfunctioning cash dispensing systems.
  • All other duties as assigned.


  • Ability to lift heavy equipment
  • Problem-solving skills
  • Communication skills
  • Professional appearance
  • Documentation skills
  • Must have the ability to work a flexible schedule; occasional evening and weekend work may be required as job duties demand
  • Must be able to work overtime as needed
  • Valid driver's license


  • High School Diploma
  • Mechanical repair experience preferred
  • Experience with major ATM manufactures: NCR, Diebold, Hyosung is a plus
  • Consent to extensive background screening which includes: criminal, credit, driving and drug test
Shields Business Solutions
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